Refund & Shipping Policy
Here at Kings of Links we hope you are loving your new apparel. We know that sometimes it may or may not be the right fit. We work hard to meet the needs of our customers. We want to make the exchange or return process as effortlessly as possible. We offer a 30 day exchange and return process from date of delivery. Click the link HERE to start exchange or returns process.
Here’s how our policy works:
-
We allow 1 return of items per order within 30 days of delivery. Please allow 5-7 business days to process your items once we receive your eligible return.
-
To be eligible for any exchange or return, all items must be unworn, unwashed, with original tags and free of any stains, pet hair, deodorant marks, damage, and odors (including perfume, cologne, pet dander, and smoke). If the items can’t be resold, it won’t be accepted. We do not currently accept a exchanges or return items internationally. All sales are final for any clearance items that are purchased.
-
While we make every effort to get things right, we are human too, and mistakes can happen. If you received a defective item, the wrong item, or are missing something from your order, please reach out to us directly at support@kingsoflInks.com , so we can make it right!
-
With your $3.00 purchase of returns coverage at checkout, we will cover all shipping costs to EXCHANGE your eligible items or return them for Kings of Links STORE CREDIT. Returns coverage WILL NOT apply in the event you select to receive a refund, in which case you will be responsible for any returns shipping costs.
-
Exchanges are only permitted for the same item in a different size. If you would prefer a different item, please select to return for store credit. An e-gift card will be emailed to you, which you can then apply toward the purchase of the item of your choice. If your size is sold out, you will be prompted to select store credit instead of an exchange.
-
If you don’t feel you will need returns coverage and choose not to purchase it but later find yourself needing to make an exchange/return, no worries! You can still return eligible items for store credit or a refund to your original payment method and purchase a discounted shipping label through our returns portal.
-
Refunds will be issued once your merchandise is received and processed. Original shipping costs are non-refundable. We will issue refunds using the original payment method.​
​
Still have questions? We're here to help.
Send us an email at support@kingsoflinks.com. We try to answer all emails as quickly as possible.
​
​
SHIPPING: All orders will be shipped within 1-3 business days of being placed. We offer flat rate shipping of $5.95 for purchases under $100. We also offer a free domestic shipping option at checkout for orders of $100 or more. Nearly all orders that ship for free will ship via USPS. If you would prefer another carrier or have a time constraint and need your product by a certain deadline, we highly recommend you choose one of the UPS options.
Original shipping fees are non-refundable and will be deducted from refunds.
​
Kings of Links currently only ships throughout the United States.
The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier and the appropriate tracking number is issued for the package. Shipping time frames displayed at checkout are ESTIMATES provided by the carriers and are NOT guaranteed unless otherwise stated by the carrier. We have no control over the time it takes a carrier to deliver a package once it's in their hands.
​
If you enter your address incorrectly or if your Google Pay, Apple Pay, Shop Pay, or any other payment accounts have an incorrect default shipping address that auto-populates when you place an order, we are not responsible for where your package gets delivered. An order confirmation email is sent and contains your products, their sizes (if applicable), your method of payment, and shipping information. Please review this information carefully and contact us immediately if you notice an error.
​
​There are times that we may run a free shipping promotion on certain items in which the application of a specific code will qualify an order for free domestic shipping. All orders that use a free shipping code will ship free of charge via the most economical option regardless of the selection made during checkout.